Thanks to our selective choice of brands, you can expect your device to have a long life span. To ensure uninterrupted availability of your instrument throughout its working life, we recommend preventive maintenance at regular intervals. Our Maintenance Contract (page 39) provides an extremely simple and cost-effective way of using this service. During a maintenance session, every mechanical, electrical, electronic and pneumatic component undergoes a visual and functional check and any defective part is replaced.
- Visual inspection and functional testing of all components
- Assures a long product life cycle
- Uninterrupted availability of your device throughout its working life
- Maintenance carried out by trained and experienced professionals
Our customer-oriented service team offers you countrywide support to solve technical problems. Based on our strong professional expertise, our wide experience and the availability of the required infrastructure, we can guarantee fast and effective problem solving. Our team also has access to a service-oriented SAP system for this purpose. Thanks to users’ feedback and the setting up of checklists, we often already have the answer and can help you over the phone.
- Company’s own countrywide service network
- Short downtimes / Fast Response
- No production stops
- Efficient repair processing
VITARIS uses only original parts from the manufacturer. This guarantees the full long-term functionality of your device. For each and every series of devices you own, our manufacturers produce spare parts of the proven premium quality and guarantee their availability throughout the regular working life of the instrument. Thanks to our own replacement part warehouse in Switzerland and the mobile stocks carried in our VITARIS service cars, we offer a high level of availability as well as a prompt delivery on site.
- Original parts from the manufacturer
- 100 % guarantee
- Fast availability
- Countrywide response